Town council continues conversation on alarm monitoring systems

The Town of Paradise Valley Town Council will revisit the issue of the police department’s alarm monitoring system during its Thursday, Nov. 17 town council meeting.

Police chief Peter Wingert will lead the 45-minute discussion which will center on what direction the town council wants to take in terms of sustaining or ending the service, proposed during a previous study sessions is acceptable to the council.

Specifically, the town council will discuss business models No. “1” and “4” during this meeting, according to a town staff presentation.

Paradise Valley Police Chief Peter Wingert outlines potential changes to the local alarm system model at Town Hall Thursday, Nov. 4. (Independent Newsmedia/Melissa Fittro)

Paradise Valley Police Chief Peter Wingert outlines potential changes to the local alarm system model at Town Hall Thursday, Nov. 4. (Independent Newsmedia/Melissa Fittro)

The first model includes a capital infusion of $308,000 from the General Fund over a 10-year period, but is geared at increasing subscribers to the program.

The fourth model outlines a termination strategy which could save the town an estimated $400,000, which the town council could use at its discretion.

The town will discuss the Automated Secure Alarm Protocol, known as ASAP, to Public Safety Answering Point, PSAP, model during the Nov. 17 study session.

The goal of this proposed switch is to reduce alarm response time with improved accuracy, reducing non-emergency calls and dispatch-created calls and a continuity of service in disaster or high volume call events, according to the presentation.

The presentation states the possible effects a shift would have on the town is response times being reduced as well as error elimination, a reduction in call volume which should lead to an increase in efficiency and high volume call periods creating an extended hold and entry time for all calls.

In addition, the presentation outlines the limitations that come from this program, such as CAD/RMS vendors waiting for increased agency demand, some protocols and standards still in flux and signals still in need of vetting by human or electronic process, according to the presentation.

The council will also discuss whether or not it can charge vendors for ASAP to PSAP services.

The town council study session will begin at 3 p.m. at 6401 E. Lincoln Drive.

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